To improve the effectiveness of a nonprofit organization, especially during difficult economic times, senior executives and board members must first determine current performance. Performance Measurement for Effective Management of Nonprofit Organizations (PMNO)—a joint program presented by the HBS Social Enterprise Initiative and Harvard University's Hauser Center for Nonprofit Organizations—explores the impact of measurement on resource allocation, organizational learning, internal processes, and internal and external accountability.
PMNO shows nonprofit leaders how to use organizational performance measurement to enhance the organization's ability to deliver on its mission. To address today's complex challenges, the program examines a range of effective approaches to help guide your organization in any economy.
Through classroom exercises, group discussions, and individual coursework, you will examine the rationale behind nonprofit performance management and conceptualize a new performance measurement and management system for your organization. Performance measurement is essential for determining an organization's effectiveness, but for nonprofits the ideal metrics are not always easy to identify. This program is designed to show nonprofit leaders how to use performance measurement to enhance an organization's ability to deliver on its mission. It explores a multifaceted approach to measurement, which will help you effectively guide your organization amid the challenges of today's business environment.
Designed to help you develop an effective performance measurement system, this program will improve your ability to:
- Align your organization's mission, strategy, and internal performance
- Strategically apply organizational performance management
- Assess and respond to external demands for accountability
- Implement exemplary approaches to measure organizational performance
- Institute and sustain organizational performance measurement systems
"PMNO has given me the tools to create a performance measurement system that is both properly calibrated to our organizational needs and flexible enough to adapt quickly in a rapidly changing world. I’ve also incorporated into my leadership style the notion that even though some aspects of performance may be harder to quantify, they still create impact that you can share with confidence. This program is a transformational experience that would be of value to anyone leading a nonprofit organization in the 21st century."
-Kevin Worden, Executive Director, Rochester Area Habitat for Humanity, U.S.
Hosted by Executive Education programs at Harvard Kennedy School, Performance Measurement for Effective Management of Nonprofit Organizations is a program developed by The Social Enterprise Initiative at Harvard Business School, Harvard Kennedy School Executive Education, and The Hauser Center for Nonprofit Organizations.