OVERVIEW

“Dutch and Arn do a wonderful job with engaging students in thoughtful discussion.  They welcome differing points of view with a give and take approach in class.” 

Leslie Anne Sibick, Chief, Research and Development Analysis, Office of Infrastructure Protection, U.S. Department of Homeland Security, Leadership in Crisis 2008

Leadership in Crises: Preparation and Performance is designed to help senior managers from the public, private and nonprofit sectors work with their peers across sectors to best position themselves and their organizations to successfully manage, survive and recover from the unexpected.

Leaders prepared today for the challenges of tomorrow stand a much stronger chance of successfully managing a crisis. Part of this process is learning how to work collaboratively across organizational and/or jurisdictional boundaries before a crisis occurs. Leadership in Crises teaches participants how to build the skills that make for a more successful management process how to effectively gather critical information, adapt to unique circumstances, and prioritize effectively. The course also teaches participants how to build bridges across boundaries, presenting perspectives on planning, training, and exercising so that senior managers have systems in place in advance of a critical event.

“The program was very effectively presented and the material was relevant for both crisis management and for day to day management and leadership challenges.”

Raymond P. Kenny, Senior Vice President, Operations, Long Island Rail Road, Leadership in Crisis 2008

Leadership in Crises examines the skills leaders can build for working decisively in the highly concentrated timeframe of an emergency, while maintaining a focus on managing and motivating a team. The program looks at the skills necessary to communicate effectively with team members and the public, and how leaders can adapt techniques and strategies to fit the needs of a variety of extraordinary circumstances.

Articles about the Leadership in Crises program and faculty can be found at:

Extraordinary Circumstances:
Kennedy School researchers examine what to do when no one knows what to do in a crisis.

Pre-empting disaster
At Kennedy School, Howitt, Leonard say inadequate response to Katrina may have been avoidable

Preparing for disaster
KSG executive program draws lessons from past events

“This is by far the best run, best content course I have attended in years.”

Ed Vasques, Assistant Chief, Special Operations, Sacramento Fire Department